CompuThai is founded upon professional IT support and services to the SME market in Thailand for over 8 years. We are dedicated to providing the highest standards in IT support through our proactive philosophy that allows our customers to concentrate on their work while we manage their IT. At the same time our work is conducted with documentation and record keeping which can be communicated to customers in a way that can be easily understood.
We have the experience and the knowledge to provide your business with first class IT support, but what makes CompuThai better than the rest?
Proactive Support- instead of waiting for a problem to occur, we perform maintenance tasks designed to prevent them. Our maintenance tasks are based upon years of experience.
Transparency- IT is not a dark art to be hidden away and never explained, we can provide figures on our performance and coach our customers in what they need to know about IT.
Regular Consultations- where is your business going and what technology can help it get there? This is the question that we are constantly striving to answer for our customers
Investing in People- our engineers are our most valuable asset and our best marketing tool, so we invest in their development by providing training as well as social and team activities.
Through having worked in Thailand's IT support field for over 7 years, and with over 30 years of collective experience between our senior IT engineers, we have been able to develop our own brand of proactive and transparent IT support.
As part of our maintenance contract we provide an engineer on site every month so that we can perform routine maintenance tasks to ensure the stability of your IT systems. Also included in our contracts is an unlimited support via phone, remote access, email and on-site so you are covered in every eventuality.
Let us do the hard work by helping you find IT staff to suit your needs. Our filtering and selection process involves IT professionals who have experience in assessing candidate's skills and abilities to meet with the needs of the rewquirements at hand.
Our average support call out response is much lower than the industry standard of 4 hours meaning that our customers enjoy both fast and effective support. We combine this commitment with the latest in service software so that problems never go unresolved.